Root Kratom distinguishes itself through its commitment to quality, transparency, and sustainability. We source our Kratom from trusted, reputable growers who prioritize environmentally sustainable practices, ensuring that only the finest, most potent leaves are used in our products. Our products are made with 100% organic and natural ingredients, and we implement rigorous quality control measures throughout the production process.
Additionally, we conduct comprehensive third-party lab testing to guarantee the purity, potency, and safety of every product. At Root Kratom, we prioritize transparency, offering detailed information about our sourcing practices, production methods, and lab test results, empowering customers to make fully informed decisions.

Yes, all Root Kratom products are 100% organic and free from artificial additives. We believe in preserving the natural integrity of Kratom, offering an authentic and beneficial experience. Our products undergo comprehensive lab testing by third-party laboratories to ensure they meet the highest standards of quality and safety.

Why choose Root Kratom?

• Sustainably Sourced: We partner with ethical growers committed to environmentally responsible farming practices.
• 100% Organic: All products are made with organic Kratom leaves, ensuring purity and quality.
• Rigorous Testing: Our products undergo third-party lab testing for potency, purity, and safety.
• Transparency: We offer our customers complete access to lab reports, production methods, and sourcing detailsfor full transparency.

At Root Kratom, we are committed to your satisfaction. If you are not fully satisfied with your purchase, we offer a straightforward return process:

1. Contact Us: Reach out to our customer service team at info@rootkratom.com within 15 days of receiving your order.
2. Return Approval: After reviewing your request, we will issue a Return Merchandise Authorization (RMA) and provide you with instructions on how to return the product.
3. Return the Product: Once you receive the RMA, securely package the product in its original packaging and return it to the following address:
   Return Address:
   Root Kratom
   Attn: Returns
   12019 NE Marx Street – Building 5
   Portland, Oregon 97220
4. Eligibility: The product must be unused, in resellable condition, and contain 85% or more of the original contents if opened.
5. Refund or Exchange: Once we receive and inspect the returned product, we will process your refund to the original payment method or offer an exchange based on availability.

Refunds

After receiving and inspecting the returned product, we will process your refund or exchange. Please allow 3-5 business days for processing. You will be notified by email once your return has been processed.

Note: Opened products must have 85% or more of the original contents to be eligible for a refund.

The legality of Kratom varies by country, state, and municipality. In the United States, Kratom is legal in many states, but certain states and local jurisdictions have imposed restrictions or bans on its sale, use, or possession. It is important to check the legal status of Kratom in your area before purchasing.

Currently, Kratom remains legal in most states, but the following states and municipalities have enacted restrictions or bans:

• States: Alabama, Arkansas, Indiana, Rhode Island, Vermont, Wisconsin
• Municipalities: San Diego, California; Oceanside, California; Denver, Colorado; Sarasota County, Florida; Jerseyville, Illinois

Please confirm that Kratom is legal in your location before placing an order. We do not ship Kratom products to regions where Kratom is prohibited by law.